Inside Modern Sales Operations | Expert Advice From Spendesk

Sales and Rev Ops leaders have long been the unsung heroes of revenue generation – until now. 

We realized that Ops needed a voice, especially in the European market. That’s why we’ve created this Inside Modern Sales Operations series. You’ll find each article packed with real, unfiltered advice from one Rev and Sales Operations leader that’s influencing the B2B SaaS industry worldwide. 

Today we’re featuring Joe Gates, Sales Operations Manager at Spendesk. Let’s jump on in! 

Tell us a bit about yourself

I’m an experienced Sales Ops Manager with a demonstrated history in the information technology & services industry. My goal here at Spendesk is to provide a strong foundation on which the sales team can thrive, helping them to be as efficient as possible and spend more time on the selling and less elsewhere.

What’s your sales operations best practice?

This has to be one of my mottos to live by. I think Zapier has to be one of the most crucial technologies out there. The flexibility to push data, push notifications, and motivate the reps. The possibilities are only limited by your own creativity. 

One big win we achieved with Zapier, was helping to recognize BDRs for doing a good job. A simple notification every time they created an opportunity has now helped to gamify their day to day and add a little extra motivation and team spirit.

Craving more rev ops insights? Get all 14 actionable sales operations tips in your free copy of the full guide.

Want to check out the rest of the Inside Modern Sales Operations series? Read more articles.